Online Booking & Cancellation Policy

All appointments require a credit card and/or deposit on file to hold your appointment.

48 hour notice is required in the event you need to cancel or reschedule an appointment. A cancellation fee of $100 will be charged to the card on file when 48 hour notice is not given; this applies to all permanent makeup, removal, and ProCell treatments. 
For all other services (aesthetics), a cancellation fee of 50% of the full price of the service total will be charged when 24 hour notice is not provided. 
No call, no show will be charged 100% of the service fee for all services scheduled. No refunds or credits will be issued towards future services if a client no call/no show to a scheduled appointment. If a client who has purchased a package no shows, that session of the package will be redeemed.

Pre & Post Care Instructions

Pre & post care instructions are for your safety and for the best outcome of your procedure.

Please be sure to read ALL of the instructions thoroughly to avoid being refused service and a missed appointment fee being charged. We don't like having to enforce these rules or charge these fees, so please don't make us.

IT IS YOUR RESPONSIBILITY TO SHOW UP FOR YOUR APPOINTMENT PREPARED, FOLLOW THE INSTRUCTIONS GIVEN.

 

Failure to follow all pre care instructions may cause the need to reschedule your

appointment and $150 rescheduling fee will be charged.

Any active breakouts, birthmarks, moles, or raised bumps in area to be tattooed will also need to be rescheduled and charged $150 rescheduling/missed appointment fee. Please check your skin, if anything is in the area you will not be tattooed and will incur a fee for the

appointment.

It is best to see a Dr. to get written permissions (or have the lesion removed prior to your appointment).

Please contact us as soon as a breakout is noticed, and text a photo to 708-417-0533.

Laser Pre & Post Care - CLICK HERE

Late Policy

To avoid unfair delays to clients, if you are more than 15 minutes late, you will be required to reschedule and $150 missed appointment fee will be charged to the card on file.  We understand that unforeseen circumstances may arise, please understand

that last minute changes affect not only your technician,  but other clients as well.

Some GPS apps give poor directions, so please account for getting lost, it happens often. 

There is a photo of the building & direction assistance on the HOME page.  

 

Follow Up Policy

A Follow up (also known as a touch up visit) is required for each new permanent makeup client. Touch ups are no sooner than 8 weeks and no later than 6 months after your 1st visit. If your touch up isn't done in the allotted time period, it's considered a new appointment and charged full price. Annual color boost (or touch ups) are to be done annually, with in 12-18 months (for microblading) or 18-24 months (for hybrid/powder style brows) of your last appointment (follow up visit) to qualify for the lower priced color boost. There are no exceptions to this policy.

There will be an additional charge for clients who exceed those time frames. 

Previous Tattoo

If you have a previous tattoo, please let me know prior to your appointment. It is required that you submit clear, close up photos in good lighting.

If there is a possibility that you are not a candidate for microblading or other type of eyebrow style, removal will be recommended first.

A $150 consultation fee will be charged if you come to an appointment without sending photos of prior permanent makeup and are not a candidate for microblading or powder/hybrid brows, and wish not to proceed with a different style of brows or removal. 

This fee will serves as payment for time and consultation. 

Skin Conditions

Any active breakouts in area to be tattooed will need to be rescheduled and charged $150 rescheduling fee if you do not provide 24 hour notice. 

Active breakouts in the tattooed area can spread infection throughout the area and can be very dangerous to the skin. Any birthmarks or moles in or near the area to be tattooed are a contraindication and need to be approved prior to scheduling an appointment, text a photo to the number below.

Please contact us as soon as a breakout is noticed, and text a photo to 708-417-0533.