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Online Booking, Deposits & Cancellation Policy
All appointments require a credit card and/or deposit on file to hold your appointment.
All Deposits/down payments are 100% Non Refundable, NO EXCEPTIONS,
however they can be used towards another service if your cancellation provides at least 48 hours notice.

48 hour notice is required in the event you need to cancel or reschedule an appointment.
A cancellation fee of $100 will be charged when 48 hour notice is not given; this applies to all services valued at more than $150. 
For all other services, a cancellation fee of 50% of the full price of the service total will be charged when 24 hour notice is not provided. 
No call, no show will be charged 100% of the service fee for all services scheduled.

Consultations with our Medical Director will be complimentary as a part of your treatment. Any missed appointments with the medical director will be charged a NO SHOW FEE of $50. If you have completed a consultation with our medical director and do not move forward with 
Oakbrook Advanced Aesthetics you will be charged a service fee of $50.

No refunds or credits will be issued towards future services if a client no call/no show to a scheduled appointment.
No refunds will be given on a deposit/down payment if the client fails to notify the practice of pre-existing conditions ahead of time
(48 hours minimum) that causes them to be contraindicated to receive treatment and it is discovered at the time of the appointment. 
If a client who has purchased a package no shows, the scheduled session of the package will be redeemed.
Any refund transaction would be subject to a 5% credit card processing fee 

Pre & Post Care Instructions
Pre & post care instructions are for your safety and for the best outcome of your procedure.
Please be sure to read ALL of the instructions thoroughly to avoid being refused service and a missed appointment fee being charged.
We don't like having to enforce these rules or charge these fees, so please don't make us.

Failure to follow all precare instructions may cause the need to reschedule your appointment and $150 rescheduling fee will be charged.
Any active breakouts, birthmarks, moles, raised bumps or other obstructions in area to be tattooed will need to be rescheduled and
charged $150 rescheduling/missed appointment fee.
Please check your skin, if anything is in the area, you will not be tattooed and will incur a fee for the 
It is best to see a Dr. to get written permissions (or have the lesion removed prior to your appointment).

Please contact us as soon to check if you're not sure or as a breakout is noticed, and text a photo to (708) 998-2099.

Laser Pre & Post Care - CLICK HERE

Late Policy
To avoid unfair delays to clients, if you are more than 15 minutes late, you will be required to reschedule and $150 missed appointment fee will be charged to the card on file.  We understand that unforeseen circumstances may arise, please understand
that last minute changes affect not only your technician,  but other clients as well.
Some GPS apps give poor directions, so please account for getting lost, it happens often. 
There is a photo of the building & direction assistance on the HOME page.  
Follow Up Policy
A Follow up (also known as a touch up visit) is required for each new permanent makeup client. Touch ups are no sooner than 8 weeks and no later than 6 months after your 1st visit. If your touch up isn't done in the allotted time period, it's considered a new appointment and charged full price. Annual color boost (or touch ups) are to be done annually, with in 12-18 months (for microblading) or 18-24 months (for hybrid/powder style brows) of your last appointment (follow up visit) to qualify for the lower priced color boost. There are no exceptions to this policy.
There will be an additional charge for clients who exceed those time frames. 

Previous Tattoo
If you have a previous tattoo, please let me know prior to your appointment. It is required that you submit clear, close up photos in good lighting.
If there is a possibility that you are not a candidate for microblading or other type of eyebrow style, removal will be recommended first.
A $150 consultation fee will be charged if you come to an appointment without sending photos of prior permanent makeup and are not a candidate for microblading or powder/hybrid brows, and wish not to proceed with a different style of brows or removal. 
This fee will serves as payment for time and consultation. 

Skin Conditions
Any active breakouts in area to be tattooed will need to be rescheduled and charged $150 rescheduling fee if you do not provide 24 hour notice. 
Active breakouts in the tattooed area can spread infection throughout the area and can be very dangerous to the skin. Any birthmarks or moles in or near the area to be tattooed are a contraindication and need to be approved prior to scheduling an appointment, text a photo to the number below.
Please contact us as soon as a breakout is noticed, and text a photo to 708-417-0533.

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